SYSPRO Case Study: Corporate Change and Growth for InterWrap Industries

“We’ve eliminated a lot of inefficiency and improved productivity. Now we are running the plant at optimum efficiencies.”  Dave Shannon, Supply Chain Manager, InterWrap.

After purchasing SYSPRO in 1993 for the management of its internal accounting and administrative systems, InterWrap succeeded in achieving a dramatic degree of corporate change and growth. In January 1999, in order to make the jump to the next level, InterWrap decided to re-evaluate its processes with an eye on operational efficiencies and its strategic use of available technology.

To this end, InterWrap created a position focused on process, not function. This position was centered on the flow of information throughout the company, and therefore was not limited by departmental boundaries. The role was filled by Dave Shannon, Supply Chain Manager.

Shannon’s mandate was to use his management information systems experience to evaluate different manufacturing software solutions and find a system that fit InterWrap’s current team well, and would enable ongoing improvements to the entire business process.

The goals for this new system were to:

  • Enable and support a 30% sales increase over three years
  • Improve data integrity
  • Eliminate duplication of work by phasing out sub-systems like spreadsheets
  • Eliminate risks associated with managerial decision-making by improving the quality and timeliness of reporting from a fully integrated system
  • Improve internal procedures

“Our administration and accounting teams were already familiar with SYSPRO and its front-end features and I was aware of the capabilities of the software,” states Shannon.

After careful consideration, Shannon determined that SYSPRO was a good fit for the manufacturing and production handling requirements as well. An added bonus was the fact that InterWrap could eliminate the initial software purchase, implementation and retraining costs associated with an entirely new system. The fact that its existing accounting and administrative staff were already proficient with the software meant the company could enjoy immediate cost savings.

“What we’ve spent has only taken six months to pay back – a really quick payback and great return on our investment,” states Shannon. “We’ve eliminated a lot of inefficiency and improved productivity. Now we are running the plant at optimum efficiencies.”

InterWrap is a great example of how important it is to choose business software with the ability to evolve with your business. By making a smart choice in software, InterWrap avoided the initial purchase cost of another application and limited the degree of change within their organization by minimizing the changes affecting accounting, purchasing and sales.

InterWrap continues to evolve its use of the software to reflect its business, and anticipate even greater returns in the coming years. InterWrap’s next project will be the implementation of SYSPRO CRM to manage its marketing and customer service requirements.

There is no doubt that InterWrap made the right choice by selecting SYSPRO. “Time has been saved in terms of inventory and we are just starting to realize the full benefit of the software now,” concludes Shannon.

For more SYSPRO case studies and whitepapers please visit the SYSPRO Resource Library:http://canada.syspro.com/Canada_Library. Contact Odete Passingham, Marketing Manager- SYSPRO Canada. Email[email protected], Tel: 1-888-259-6666 Ext 228.

For an independent review of whether SYSPRO or any other software might be right for your business, please contact us at [email protected] or at 1-866-282-5899. Pemeco Consulting is a 100% independent, impartial and vendor-agnostic consulting firm that specializes in ERP.


This Article was reproduced by Pemeco Consulting with the express authority of SYSPRO. Pemeco Consulting provides this content to help educate ERP buyers on prospective vendors. Pemeco Consulting is 100% independent, impartial and vendor-agnostic. Pemeco does not warrant the accuracy of the content contained herein, nor does it endorse the specif product(s) referenced herein.