Organizational Change Management

Measure change adoption. Your project’s success depends on it.

Learn more

Implement Measurable Change Adoption

Fifty percent of ERP implementations fail because of people and change management issues. Managed by Prosci ADKAR certified consultants, our change management team implements key strategies to align the entire organization and break down barriers to change. By focusing on goal alignment, executive leadership commitment, employee readiness, and user adoption, we ensure that all organizational areas work in concert to deliver the desired future state.

Our change management approach is built on our Milestone Deliverables methodology of goal orientation, measurement, and tangible deliverables. This means that you will always know whether key stakeholders are meeting their adoption targets and what actions are needed to assure alignment.

Fifty percent of ERP implementations fail because of people and change management issues. Managed by Prosci ADKAR certified consultants, our change management team implements key strategies to align the entire organization and break down barriers to change. By focusing on goal alignment, executive leadership commitment, employee readiness, and user adoption, we ensure that all organizational areas work in concert to deliver the desired future state.

Our change management approach is built on our Milestone Deliverables methodology of goal orientation, measurement, and tangible deliverables. This means that you will always know whether key stakeholders are meeting their adoption targets and what actions are needed to assure alignment.

Organizational Change Management

Change Adoption Planning

Before starting your technology implementation project, we map out change management strategies to ensure adoption and sustainment. For each impacted internal and external stakeholder group, we prepare a change adoption plan and scorecard to chart their progression along the five stages of the Change Curve relative to the implementation plan. We also prepare key subsidiary plans and tools; including change teams, communications plans, training plans, and a risk and issues log.

Organizational Change Management

Change Activities During Implementation

Once you’ve started the implementation project, our team ensures that your key stakeholders meet their Acceptance and Readiness stage targets. We rate each stakeholder group’s progression on our change adoption scorecard. This provides a precise mechanism to surgically address resistance, barriers, and other change management issues.

We equip project team members with the tools they need to execute their mapping and piloting tasks, and to train and support end-users. We coach and train executives to make sure they’re ready to champion the project at cutover, even in the face of predictable business performance dips. Finally, we ensure that employees, customers, and vendors are trained and prepared for upcoming changes to their workflows.

Organizational Change Management

Post Go-Live Sustainment

Sustainment is the key to change adoption, business benefits realization, and the success of your digital transformation. We work hand-in-hand with your team to ensure that end-users and external stakeholders commit to working within the new technology and process frameworks. We help you establish front-line worker support mechanisms as well as positive and aligned executive messaging. We close the project by delivering the final change adoption scorecard and a briefing of lessons learned.

Our clients

Testimonials

Power your project with expertise, experience
and proven methodologies

Proven Methodologies

Pemeco’s academically rigorous proprietary methodologies are used and respected globally. Our business assessment and selection methodology became the standard curriculum of an upper-level systems analysis and design course at Canada’s #1 ranked MBA school. Our implementation management methodology, Milestone Deliverables, is published and used in more than 40 countries to successfully implement and rescue implementations of all shapes and sizes. The key to our methodologies is to break large, complex projects into small, measurable deliverables that indicate whether the project is on-track to achieving defined business value.

Case studies

SAP vs. Waste Management: A $500M ERP Implementation Failure

Earlier this month, Waste Management (WM) upped the ante in its lawsuit against SAP to $500 million. The root of WM’s claim is that it was allegedly deceived and defrauded by SAP during the ERP selection and implementation phases.

SAP vs. Waste Management: A $500M ERP Implementation Failure

ERP Buyer’s Corner: Consider Future ERP Maintenance Obligations During Selection and Implementation

Consider this: up to 70% of companies’ total ERP costs relate to service and maintenance, yet most companies fail to see the value in these services. A recent Forrester Research survey of SAP users confirms this lack of perceived value. In that survey, 85% of respondents said that they barely use SAP’s Basic Support services.

ERP Buyer’s Corner: Consider Future ERP Maintenance Obligations During Selection and Implementation

Without Restructuring, ERP Implementation is an Expensive Waste

If your organization is planning to implement ERP software without restructuring its operations, you can stop reading right now. In fact, you may as well take the money you're planning to spend on the project and throw it in the bin.

Without Restructuring, ERP Implementation is an Expensive Waste

SEE ALL

Ensure change adoption. Contact us.

We’ll quickly connect you to a change management expert who can discuss your adoption risks and help you decide what’s needed to successfully deliver your project.

LET'S TALK