Article, News April 27th, 2017
Infor's upcoming acquisition of cloud analytics vendor Birst might leave Infor BI customers and prospects wondering about the future of their solution. Read on to learn how you might be affected.
On April 25, Infor announced its acquisition of Birst – a vendor of business analytics and intelligence (BI) software. With Birst, Infor acquires a cloud-based analytics platform geared to big data. The acquisition complements Infor’s broad portfolio of enterprise applications designed to support end-to-end business operation.
Existing, new, and prospective Infor customers might be left wondering how the new offering impacts Infor BI – its white-labeled Cognos analytics platform. Infor has spent years developing a tight integration between Infor BI and various other Infor enterprise applications through ION as part of its Infor Xi platform. Infor’s also developed a stable of channel partners that specialize in implementing BI.
For existing and prospective Infor BI customers, it’ll be interesting to see if Infor pushes them onto Birst via a convergence campaign like the one it’s currently running across its legacy ERP customer base. If so, customers might be able to expect a break on subscription (or license) fees, but expect to pay for services. In the shortrun, those who recently acquired Infor BI might be upset because they thought they had acquired a long-term viable solution.
However, such are the risks when acquiring a packaged solution that includes a white-labeled application owned by a third-party. Initially, filling-in an incomplete solution with a white-labeled product can be a good way to offer customers a full package. Over time, however, you should expect the solution vendor to look for an option that doesn’t require it to share revenues with a third-party.
All Infor BI customers and prospects should seek answers to the following questions:
Contact us today (phone: (647)499-8161) to discuss the implications for your business.