A Case Study on Hershey’s ERP Implementation Failure: The Importance of Testing and Scheduling

A Case Study on Hershey’s ERP Implementation Failure: The Importance of Testing and Scheduling

By | Analysis, Article, Case Study, ERP implementation

Imagine waking up one day to find out that your company’s supply chain has ground to a halt, making it impossible to fulfill $100 million worth of orders. For Hershey’s confectionary manufacturing and distribution operations, this nightmare came true in 1999. Read this case study on Hershey’s ERP implementation failure. Learn about the importance of ERP system testing and project scheduling.

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Marin County v. Deloitte: Learn From This ERP Implementation Failure to Drive Success

Marin County v. Deloitte: Learn from this ERP Implementation Failure to Drive Success

By | Article, ERP implementation

ERP implementation failure is a pretty easy topic to write about – fresh material is delivered to my door almost daily. Consider, for example, the California County of Marin’s recent $30 million lawsuit against Deloitte Consulting LLP.

In that case, Marin County hired Deloitte to implement an SAP ERP system. Marin spent $18.6 million on system and implementation costs. For all of that money, what did it get? A malfunctioning system, administrative lock-ups and headaches.

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