Frequently Asked Questions about
“Managing a Successful ERP Implementation”

When and where is this event being held?

We have schedule several sessions throughout 2007. Here is the current list of upcoming seminars – pick whichever one is most convenient for your schedule.

What is the registration fee?

• The regular registration fee for this event is $1,195 per person.

Are you offering any discounts?

• If part of a group of 2+ people, you can deduct $100 per person from your registration fee.

• If your registration and payment is received at least 8 calendar weeks before the start of the seminar, you can deduct $100 from your registration.

Can you invoice my company?

• Yes, but please note that full payment must be made at least 30 days before the start of the seminar, or your registration may be cancelled and your seat forfeited.

Is lodging included in the registration fee?

• Lodging is not included in the registration fee. We suggest booking a hotel room at the host hotel. Details will be sent with your confirmation packet.

When does the seminar start and end?

• Registration and check-in will open at 8:00 a.m. , and the seminar will begin promptly at 9 a.m. We'll break for lunch from noon until 1:30 p.m. The seminar will conclude at 4:30 p.m. on Day 1 and at 4:00 p.m. on Day 2.

What if I need to cancel my registration?

• You may cancel your reservation without penalty up to 30 calendar days before the event. If you need to cancel fewer than 30 days before the event, you may apply your registration fee to another event, or you may send another attendee in your place. Substitutions are always welcome.

• No shows will be responsible for the full registration fee; no refunds or credit will be issued.

• Cancellations must be made in writing.

What does my registration fee include?

• Your registration fee includes your attendance at this two-day seminar, the seminar notebook, a copy of Milestone Deliverables: A Hands-On Approach to ERP Implementations, the Milestone Deliverables CD-ROM, a half-day consultation with Peter Gross, continental breakfasts, lunches and beverages, and a private class roster (for networking use only).

How do I know if I've got a seat at the session I want?

• We will confirm your registration by email or fax within 48 hours of receipt. Please be sure to provide a valid email address and/or fax number.

• A position on the waiting list does not guarantee a seat in the seminar. Please do not make non-refundable airline reservations until you receive a confirmation letter.

Is my registration fee tax deductible?

Expenses relating to your participation in this seminar may be tax deductible. Check with your tax adviser to be sure.

What type of guarantee do you offer?

I guarantee that you will be satisfied with your participation in Managing a Successful ERP Implementation – or your money back. If you're dissatisfied for any reason, just let me know and I'll authorize a prompt and courteous refund … no questions asked. And you're free to keep the bonus book and CD-ROM as a thank you for participating.

Questions

Additional questions about this event can be answered by calling Pemeco's main office at +1 (514) 910-5079 or by emailing seminar@pemeco.com

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